Any application for a refund must be received within 12 months for the original renewal date or new registration date.
Refunds will only be given if a registered animal is deceased.
New and renewal registrations
If the animal is deceased within 182 days (6 months) of the new registration or renewal registration* fee being paid, a refund of 50% of the registration fee will be applicable.
*50% refund of the registration fee for renewal payments only applies if the renewal payment was received within 30 days of the initial due date.
Animal registrations from outside of Brisbane
In the case where a registration payment is receipted for an animal living outside of the Brisbane area, a 100% refund is applicable. This does not include animals that are transferring out of Brisbane to another Council.
All fields are mandatory unless otherwise advised.