Email Council

You can submit an email to Brisbane City Council by filling in and submitting this form. If you requested a Council service, within 3-5 days we will provide you reference number and details of your request. If your request is complex or requires investigation, your email will be forwarded to the relevant business area to provide you with a written response within 30 days.

This form is for general enquiries, general complaints or feedback.

Find out more about Council's complaint management policy/process or lodge a specific nuisance complaint

For urgent issues such as a public safety matter or a media enquiry, phone Council on 07 3403 8888.

Required fields in this form are marked with an asterisks (*)

Information collected in this form will be used to complete your request and to help us improve our service delivery to you. We will deal with all personal information we collect in accordance with Council's Privacy Policy.

Public safety / media enquiry / urgent request

Please call Brisbane City Council's 24 hour Contact Centre immediately on 07 3403 8888.







Dispute a fine or infringement

If you are writing to Council to dispute a fine or infringement, please complete and submit the:







Report a maintenance issue or request a service

Brisbane City Council has a range of dedicated Report It forms:







Change of address

You can change your address online for your rate account, animal registration and library account. To change your address online, please fill out the:







If appropriate, enter the location relevant to the issue/request.

Have you previously contacted Council about this issue? *
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29 November 2023