Email Council

You can submit an email to Brisbane City Council by filling in and submitting this form. If you requested a Council service, within 3-5 days we will provide you reference number and details of your request. If your request is complex or requires investigation, your email will be forwarded to the relevant business area to provide you with a written response within 30 days.

This form is for general enquiries, general complaints or feedback.

Find out more about Council's complaint management policy/process or lodge a specific nuisance complaint. 

For urgent issues such as a public safety matter or a media enquiry, phone Council on 07 3403 8888.

Required fields in this form are marked with an asterisks (*)

Information collected in this form will be used to complete your request and to help us improve our service delivery to you. We will deal with all personal information we collect in accordance with Council's Privacy Policy.

Public safety / media enquiry / urgent request

Please call Brisbane City Council's 24 hour Contact Centre immediately on 07 3403 8888.

 

 

 

 

 

 

Dispute a fine or infringement

If you are writing to Council to dispute a fine or infringement, please complete and submit the:

Dispute a fine or infringement online form

 

 

 

 

 

 

Report a maintenance issue or request a service

Brisbane City Council has a range of dedicated Report It forms:

Report a maintenance issue or request a service

 

 

 

 

 

 

Change of address

You can change your address online for your rate account, animal registration and library account. To change your address online, please fill out the:

Report it: Change your address

 

 

 

 

 

 

Business related enquiry

Council has a dedicated 24 hour a day, seven day a week hotline to support business in Brisbane. Businesses can access information on a range of Council topics including licencing, development applications, business opportunities and procurement.

Call 133 BNE (133 263) with your business related enquiry.

 

 

 

 

 

 

If appropriate, enter the location relevant to the issue/request.

Have you previously contacted Council about this issue? *
Files must be less than 10 MB.
Allowed file types: gif jpg jpeg png bmp tif pdf doc docx xls xlsx.
29 November 2023