Write to Council

You can submit a letter to Brisbane City Council by filling in and submitting this form. We aim to provide a full response to your letter within 20 working days.

This form is for general enquiries, general complaints or feedback.

Find out more about Council's complaint management policy/process or lodge a specific nuisance complaint

For urgent issues such as a public safety matter, phone Council on 07 3403 8888.

Required fields in this form are marked with an asterisks (*)

Information collected in this form will be handled in accordance with Council's Privacy Policy.

Public safety / urgent request

Please call Brisbane City Council's 24 hour Contact Centre immediately on 07 3403 8888.







Dispute a fine or infringement

If you are writing to Council to dispute a fine or infringement, please complete and submit the:







Report a maintenance issue or request a service

Brisbane City Council has a range of dedicated Report It forms:







Change of address

You can change your address online for your rate account, animal registration and library account. To change your address online, please fill out the:







If appropriate, enter the location relevant to the issue/request.

Have you previously contacted Council about this issue? *
Files must be less than 10 MB.
Allowed file types: gif jpg jpeg png bmp tif pdf doc docx xls xlsx.
22 May 2019